Additionally, you'll need your receipt, but if you can't find it, Walmart can look up your purchase through your credit or debit card. However, the policy varies depending on the type of mattress you have.įirstly, for all mattress types, the mattress must be in its original packaging and unused to qualify for a return. The Walmart mattress return policy allows you to return a mattress within 90 days of purchase, whether you bought it in-store or online. We hope this info makes returning your Walmart mattress a breeze! And there are some rules and exceptions to the Walmart mattress return policy, so make sure to check everything out before you buy. It's super important to know that used or damaged mattresses aren't accepted for returns because of health reasons. There's a limit of one exchange per customer within 90 days. If you bought the mattress online, you can send it back by mail with free return shipping. Just remember that the mattress has to be new and unused with tags still on it in order to be eligible for a return or exchange. But you won't get a refund for the original purchase. If you want to make an exchange, you've got 90 days to do it under the Walmart mattress return policy. Just bring the mattress and your paperwork to customer service to start the return process and get your refund in the same way you paid. If the mattress is still factory-sealed, you can get a full refund, but if it's been opened, you might not be able to return it unless there's a defect. You can take your mattress back to any Walmart store, no matter where you bought it, as long as you have the original receipt and ID. Hey there! If you're wondering about the Walmart mattress return policy, we've got all the details for you.
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